Other programs on the device interfere test my mic in microphone. The microphone is disabled in the device’s settings. Fortunately, the Zoom app on mobile isn’t as difficult to troubleshoot as the PC version of the app. Here are a few things you can do if you find yourself with muted audio on the mobile version of Zoom. There are a few miscellaneous fixes you should also try in combination with the fixes above. These are not particularly linked to Zoom and will also help if you have microphone issues in general.
Test Your Microphone
If you’re using a USB microphone or input device built into the webcam, then there’s a chance that the driver has been damaged, and reinstalling the peripheral may resolve the problem. If there are not newer drivers, you may need to check the manufacturer support website to download and install a newer update using their instructions. If the microphone still doesn’t work, it could be a problem with the device driver. If this is the case, you may be able to resolve the issue by updating or using an older version of the driver. Usually, when an app can’t access the microphone, it is because Windows 10 is blocking the device with the privacy settings. Sometimes when another app uses the input device, you won’t be able to use it with Microsoft Teams.
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- Go to Settings→ Update and Security→ Troubleshoot.
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Check Windows 10 Microphone Options
The audio troubleshooter will zero in on one of the possible causes for sound issues on your device. It can be a missing or outdated audio driver. Take the corrective action as advised; for example, reinstalling the drivers. Repeat the procedure for all audio drivers on your device to see if the microphone not working issue in Windows 10/11 has been resolved.
Check Audio settings
You may experience microphone failures on Zoom for varying reasons ranging from temporary software glitches to incorrect audio settings, or even hardware problems. Do meeting participants struggle to hear you during Zoom calls? Does your microphone abruptly stop working mid-meeting? These are some embarrassing online meeting moments we all try to avoid. If this describes your current situation, the solutions in this guide will help you fix audio-related issues on Zoom. If you’re having issues with your microphone in Windows, you may need to check that your device drivers are up-to-date.
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